Return Address : 

La Blushy Limited
PO BOX 228
Hitchin
Herts
SG4 0WW

Any discrepancies or damaged items need to be reported within 36 hours of being delivered.

Replacement faulty items are sent back out to you free of charge within the first month of purchase.

All items that are returned as faulty MUST be thoroughly cleaned before returning. For reasons of hygiene, any item returned in a dirty condition will not be checked and the returned item will be refused. Postage costs will apply to return it back to your customer.

We offer a one year warranty on everything, if the item develops a fault within three months we can offer a refund or exchange, after three months, it is an exchange only.

Any products that are returned back to us and are not faulty and do not meet the returns policy will be held for 30 days. After 30 days if we have not had a response from you, the item will be destroyed, no refund will be given.

Please ensure the retunes form is completed or a return will not be processed. 

Click to download the returns form - Click here

Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.

1. The goods must be unused.

2. The goods must be returned in original condition & original packaging.

3. Goods that are not heat sealed in the box are non-refundable and non-exchangeable.

4. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.

5. The goods must be received back within 30 days from the day your customer received their order.

6. Lingerie and items of clothing must be returned unworn and still in its original packaging.

7. Any discrepancies or damaged items need to be reported within 36 hours of being delivered.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.